Privacy Policy

Privacy Policy (this “Privacy Policy”)
Updated as of September 24, 2015

Fantastic Sams Franchise Corporation (“Fantastic Sams,” “we” or “our”) (i) owns the Fantastic Sams franchise system (the “Franchise System”) that operates under the trademarks of Fantastic Sams (the “Trademarks”) , (ii)  licenses independently owned and operated Fantastic Sams salons (“Franchised Salon(s)”) the right to use the Franchise System and Trademarks, and (ii) licenses subfranchisors (“Subfranchisors”) to use the Fantastic Sams Franchise System to license independently owned and operated Franchised Salons.

The purpose of this Privacy Policy is to explain our practices in connection with our fantasticsams.com website (including any mobile optimized versions of our site) (the “Website”), any software applications made available by us for use on or through computer and mobile devices (the “App(s)”), and  any social media pages that we may control (collectively, the “Services”). By using the Services, you are agreeing to this Privacy Policy and all of the terms and conditions contained herein. If you do not agree with this Privacy Policy, please do not use the Services or provide us with any of your Personal Information (defined below).  Please also visit our Terms and Conditions section establishing the use, disclaimers, and limitations of liability governing the use of the Services.

This Privacy Policy does not apply to Franchised Salons, which are owned and operated by independent business people. For example, a Franchised Salon may use email or other methods of communicating with its guests. Each Franchised Salon is solely responsible for those types of communication, and you should contact a Franchised Salon directly to understand how it may treat your personal information.

This Privacy Policy does not apply to Subfranchisors, which are owned and operated by independent business people.  For example, a Subfranchisor may use email or other methods of communicating with guests of Franchised Salons in the region where the Subfranchisor operates.  Each Subfranchisor is solely responsible for those types of communication, and you should contact a Subfranchisor directly to understand how it may treat your personal information.

Types of Information We Collect

We may collect personal information about you (information that identifies you as a specific person or relates to you as a specific person) (“Personal Information” or “PI”) such as your:

  • Name
  • Address (billing and shipping addresses)
  • Telephone number
  • Email address
  • Credit and debit card information
  •  Employment history
  • Preferences 

We may also collect information related to the computer or other device that you may use to access the Services. This type of information may not identify the individual user, but instead may identify the computer or other device used.

How is Personal Information Collected and Used by Fantastic Sams?

Submitted by You: We may collect Personal Information from you when it is voluntarily submitted by you. For example, your Personal Information may be collected when you:

  • Apply for employment
  • Contact us with a question, comment or request
  • Initiate a search on the Website or use any of the Services
  • Make a product, vendor, or real estate inquiry
  • Make a purchase or complete a transaction on our Website or using the Services

Cookies: This Website uses “cookies” and the other Services may use cookies. Cookies are small pieces of information that this Website (or the other Services) sends to your computer and that are stored on your computer’s hard drive. Cookies save your preferences and record browser activity. Cookies may be used to enhance your experience using the Services. For example, a cookie may save login information so that you don’t need to login every time that you use the Services. Cookies mays also be used for marketing purposes to determine how the Services are used.

Mobile Devices: When you visit the Website on a mobile device or use any of the Services on a mobile device, we may collect information related to your unique mobile device ID, as well as location information. Should you download any Apps, we, as well as our service provider may monitor, track, and collect usage data. For example, we may collect data specific to the days and times which you access the App(s) from your specific device.

Other Sources: We may also receive your Personal Information from other sources, such as social media platforms, people that you are in some way connected with on social media platforms, public databases, and the like.

Location Tracking: Additionally, when you visit our Website, or use any Services, we may collect information about your location using technologies like GPS, wi-fi, or cellular tower proximity. This type of information may be used to locate your proximity to nearby Franchised Salons, or to identify offers and other location specific items that may be of interest to you.

How is the Personal Information that We Collect Used?
The Personal Information that we may collect from you may be used for the following purposes:

  • To evaluate your candidacy for employment
  • To respond to your inquiries and/or fulfill your requests (for example, if you contact us with a question, we will use personal information like your email address or phone number to reply to your inquiry)
  • To complete and fulfill any purchases or requests for services (for example, to process payment and initiate shipping of an order of products)
  • To send you marketing communications (via USPS, email, telephone or text)
  • For our business purposes (marketing research, data analysis, etc.)
  • To present products and services to you that we think may be of interest to you
  • For any other lawful purpose

How is the Personal Information We Collect Disclosed?
Your Personal Information may be disclosed as follows:

  • Franchisees, Subfranchisors, and Franchisees of Subfranchisors: We may share your Personal Information with our franchisees, who individually own and operate Franchised Salons. We may also share your information with our Subfranchisors. Your Personal Information may also be shared with the franchisees of the Subfranchisor who individually own and operate Franchised Salons, either by us or the Subfranchisor.
  • Affiliates: We may disclose your information to our affiliates, who may use your Personal Information as described in this Privacy Policy.
  • Vendors and Service Providers: We may share your Personal Information with vendors and service providers with whom we, our affiliates, or our franchisees have a business relationship. For example, we may share your information with travel service companies, financial service companies, insurance companies, payment and credit card processing companies, accountants, legal advisors, and email delivery services.
  • Merger or Acquisition: We may share your Personal Information with a third party who acquires any part of Fantastic Sams itself, or any of its affiliates, whether such acquisition is by way of merger, consolidation, or purchase of all or a substantial portion of our assets.
  • Disclosure Permitted by Law: We may share your Personal Information to government or public agencies, law enforcement authorities, regulators, and/or any other person or entity having legal authority or justification for receipt of your Personal Information if: (i) we believe that we are required to do so by law; (ii) we believe that we are permitted to do so by law or legal process; (iii) to respond to a claim; or (iv) to protect the rights, property, or safety of Fantastic Sams, its affiliates, its subfranchisors, any of their franchisees, or others.

How Do We Protect Your Personal Information?
Fantastic Sams takes reasonable steps to help protect your Personal Information. However, data transmitted over the Internet is never 100% secure. While we do our best to protect your Personal Information, we cannot guarantee the security of any information that is provided to us.

Other Information

  • Minors: Fantastic Sams does not knowingly collect, maintain, or use Personal Information of children under the age of 18.
  • Changes to this Privacy Policy: We may revise this Privacy Policy from time to time, and/or use your Personal Information for new, unanticipated uses not specified in this Privacy Policy. Should this be the case, updated versions of this Privacy Policy shall be posted on the Website. You should review this Privacy Policy periodically, so that you can be up to date on our most recent privacy policy and procedures.
  • This Privacy Policy is governed by the internal substantive laws of Massachusetts, without regard to its conflict of laws principles. Jurisdiction for any claims arising under or out of this Privacy Policy shall lie exclusively with the state and federal courts within Massachusetts. If any provision of this Privacy Policy is found to be invalid by a court having competent jurisdiction, the invalidity of such provision shall not affect the validity of the remaining provisions of this Privacy Policy, which shall remain in full force and effect.
  • UNDER NO CIRCUMSTANCES SHALL FOCUS BRANDS HAVE ANY LIABILITY WHATSOEVER FOR ANY ERRORS OR OMISSIONS IN INFORMATION PROVIDED THROUGH THE SERVICES, OR FOR ANY DAMAGES, LOSSES, OR EXPENSES THAT MAY OCCUR WHILE ACCESSING THE WEBSITE, OR ANY LINKED SITE, OR THE INABILITY TO ACCESS THESE SITES; OR ANY FAILURE OF PERFORMANCE, ERROR, OMISSION, INTERRUPTION, DEFECT, DELAY IN OPERATION OR TRANSMISSION, COMPUTER VIRUS OR LINE OR SYSTEM FAILURE; OR ANY CONSEQUENTIAL, INCIDENTAL, INDIRECT OR SPECIAL DAMAGES ARISING OUT OF THE BREACH OF THIS PRIVACY POLICY, HOWEVER OCCASIONED.
  • Contact Information: If, after reviewing this Privacy Policy, you have questions or concerns regarding the Privacy Policy or your Personal Information, please send an email to legal@fantasticsams.com.
  • Review and Deletion: You may request to review, delete, or modify your Personal Information at any time by contacting us via email at legal@fantasticsams.com. If reasonably practicable, we will comply with any such request. 

*The Fantastic Sams franchise system was originally structured as a three-tiered system where we granted regional franchise rights to certain Subfranchisors, who in turn granted local franchises to franchisees. Fantastic Sams Franchise Corporation is the current master franchisor.  Subfranchisors of Fantastic Sams Franchise Corporation exist in various geographical regions throughout the United States. 

**Our affiliate, Fantastic Sams Retail Corporation, is a Delaware corporation that was established for the purpose of owning and operating hair salons. We and Fantastic Sams Retail Corporation are owned by Fantastic Sams International Corporation, a Delaware corporation that is itself owned by Dessange Group North America, Inc. (“DGNA”). Camille Albane, USA, Inc. is a Delaware corporation and a subsidiary of DGNA. Camille Albane, USA, Inc. has two subsidiaries, C.Alb Franchising, Inc., and C.Alb Salons, Inc. Dessange USA, Inc. is also a Delaware corporation and a subsidiary of DGNA. Dessange USA, Inc. has two subsidiaries, Dessange Franchising, LLC, and Dessange Salons, Inc. D. Participations SAS, a French corporation, is the parent of DGNA. D. Participations SAS is also the parent of Dessange International SAS, also a French corporation.